Facilite a comunicação com a sua equipe interna com o chat interno da Neppo
Com o Chat Interno da Neppo, sua equipe pode se comunicar, seja através de conversas individuais ou em grupos. Isso elimina a necessidade de alternar entre diferentes plataformas, centralizando toda a comunicação.
Conexão Imediata
Envie mensagens instantâneas para colegas ou grupos, garantindo que todos estejam alinhados e informados.
Colaboração Aprimorada
Crie grupos para projetos específicos, departamentos ou interesses comuns, facilitando a troca de ideias e a colaboração em tempo real.
Acessibilidade
Acesse o chat de qualquer dispositivo conectado à plataforma Neppo, permitindo que sua equipe se comunique de qualquer lugar.
Mensagens Diretas e em Grupo
Inicie conversas privadas ou crie grupos para discussões em equipe, mantendo todos os membros informados e engajados.
Notificações em Tempo Real
Receba alertas instantâneos para novas mensagens, garantindo que nenhuma comunicação importante seja perdida.
Interface Intuitiva
Uma plataforma de fácil uso que facilita a adoção por toda a equipe, sem necessidade de treinamentos extensivos.
Por que escolher o chat interno da Neppo?
Integrar o Chat Interno da Neppo à sua rotina de trabalho significa adotar uma solução que prioriza a simplicidade e a eficiência
Empresas que confiam na Neppo
A Neppo tem ajudado diversas empresas a automatizar processos, aumentar a eficiência e melhorar a satisfação dos seus cliente.
Somos parceiros da Meta e provedor oficial do WhatsApp Business API
Isso significa que somos autorizados pela Meta a comercializar o WhatsApp Business API, oferecendo soluções que conectam sua marca aos melhores canais de comunicação.
Agende um bate-papo com os consultores Neppo!
Problema: Demora no atendimento ao cliente, especialmente fora do horário comercial, resultando em perda de vendas.
Solução: Executor de Rotinas – Automação 24/7 de processos de vendas e atendimento.
Benefício: Aumento da taxa de conversão, garantindo suporte e compras a qualquer momento.
Problema: Sobrecarga de atendentes humanos com tarefas repetitivas, causando ineficiências e altos custos.
Solução: Automação de processos – Chatbots e automação de tarefas repetitivas.
Benefício: Redução de custos operacionais, respostas imediatas e aumento da satisfação do cliente.
Problema: Fragmentação de dados do cliente em sistemas desconectados, dificultando o acompanhamento.
Solução: Integração com sistemas de CRM e ERP.
Benefício: Organização e sincronização de dados, aumentando a satisfação do usuário.
Problema: Falta de estratégia para comunicação em massa com grupos de clientes.
Solução: Módulo de Campanha e Gestão de Marketing.
Benefício: Segmentação assertiva, aumento da conversão e comunicação eficiente via WhatsApp.
Está pronto para transformar suas vendas?
Agende uma demonstração gratuita e veja como o Neppo Vendas pode impulsionar seu negócio!
Perguntas
Frequentes
Para automatizar o WhatsApp Business, você precisa de acesso à API oficial do WhatsApp, oferecida por provedores de soluções como a Neppo. Além disso, é necessário configurar uma conta de empresa, integrar a API ao sistema que você utiliza e criar fluxos de automação personalizados, como mensagens automáticas, chatbots e notificações.
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“,”_border_hover_transition”:{“unit”:”px”,”size”:””,”sizes”:[]},”_mask_switch”:””,”_mask_shape”:”circle”,”_mask_image”:{“url”:””,”id”:””,”size”:””},”_mask_notice”:””,”_mask_size”:”contain”,”_mask_size_tablet”:””,”_mask_size_mobile”:””,”_mask_size_scale”:{“unit”:”%”,”size”:100,”sizes”:[]},”_mask_size_scale_tablet”:{“unit”:”px”,”size”:””,”sizes”:[]},”_mask_size_scale_mobile”:{“unit”:”px”,”size”:””,”sizes”:[]},”_mask_position”:”center center”,”_mask_position_tablet”:””,”_mask_position_mobile”:””,”_mask_position_x”:{“unit”:”%”,”size”:0,”sizes”:[]},”_mask_position_x_tablet”:{“unit”:”px”,”size”:””,”sizes”:[]},”_mask_position_x_mobile”:{“unit”:”px”,”size”:””,”sizes”:[]},”_mask_position_y”:{“unit”:”%”,”size”:0,”sizes”:[]},”_mask_position_y_tablet”:{“unit”:”px”,”size”:””,”sizes”:[]},”_mask_position_y_mobile”:{“unit”:”px”,”size”:””,”sizes”:[]},”_mask_repeat”:”no-repeat”,”_mask_repeat_tablet”:””,”_mask_repeat_mobile”:””,”hide_desktop”:””,”hide_tablet”:””,”hide_mobile”:””,”_attributes”:””,”custom_css”:””},”defaultEditSettings”:{“defaultEditRoute”:”content”},”elements”:[],”widgetType”:”accordion”,”editSettings”:{“defaultEditRoute”:”content”,”panel”:{“activeTab”:”content”,”activeSection”:”section_title”},”activeItemIndex”:1},”htmlCache”:”\t\t<div class=\”elementor-widget-container\”>\n\t\t\t\t\t<div class=\”elementor-accordion\”>\n\t\t\t\t\t\t\t<div class=\”elementor-accordion-item\”>\n\t\t\t\t\t<div id=\”elementor-tab-title-3591\” class=\”elementor-tab-title\” data-tab=\”1\” role=\”button\” aria-controls=\”elementor-tab-content-3591\” aria-expanded=\”false\”>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\”elementor-accordion-title\” tabindex=\”0\”>O que preciso para automatizar o WhatsApp Business?</a>\n\t\t\t\t\t</div>\n\t\t\t\t\t<div id=\”elementor-tab-content-3591\” class=\”elementor-tab-content elementor-clearfix elementor-inline-editing\” data-tab=\”1\” role=\”region\” aria-labelledby=\”elementor-tab-title-3591\” data-elementor-setting-key=\”tabs.0.tab_content\” data-elementor-inline-editing-toolbar=\”advanced\”><p>Para automatizar o WhatsApp Business, você precisa de acesso à API oficial do WhatsApp, oferecida por provedores de soluções como a Neppo. Além disso, é necessário configurar uma conta de empresa, integrar a API ao sistema que você utiliza e criar fluxos de automação personalizados, como mensagens automáticas, chatbots e notificações.</p></div>\n\t\t\t\t</div>\n\t\t\t\t\t\t\t<div class=\”elementor-accordion-item\”>\n\t\t\t\t\t<div id=\”elementor-tab-title-3592\” class=\”elementor-tab-title\” data-tab=\”2\” role=\”button\” aria-controls=\”elementor-tab-content-3592\” aria-expanded=\”false\”>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\”elementor-accordion-title\” tabindex=\”0\”>É necessário ter uma conta verificada?</a>\n\t\t\t\t\t</div>\n\t\t\t\t\t<div id=\”elementor-tab-content-3592\” class=\”elementor-tab-content elementor-clearfix elementor-inline-editing\” data-tab=\”2\” role=\”region\” aria-labelledby=\”elementor-tab-title-3592\” data-elementor-setting-key=\”tabs.1.tab_content\” data-elementor-inline-editing-toolbar=\”advanced\”><p>Não é obrigatório ter uma conta verificada para utilizar a API do WhatsApp Business. No entanto, a verificação adiciona credibilidade ao perfil da sua empresa, exibindo o selo de conta verificada (✔️), o que pode aumentar a confiança dos seus clientes.</p></div>\n\t\t\t\t</div>\n\t\t\t\t\t\t\t<div class=\”elementor-accordion-item\”>\n\t\t\t\t\t<div id=\”elementor-tab-title-3593\” class=\”elementor-tab-title\” data-tab=\”3\” role=\”button\” aria-controls=\”elementor-tab-content-3593\” aria-expanded=\”false\”>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\”elementor-accordion-title\” tabindex=\”0\”>Que tipo de conversas posso ter com meus clientes no WhatsApp?</a>\n\t\t\t\t\t</div>\n\t\t\t\t\t<div id=\”elementor-tab-content-3593\” class=\”elementor-tab-content elementor-clearfix elementor-inline-editing\” data-tab=\”3\” role=\”region\” aria-labelledby=\”elementor-tab-title-3593\” data-elementor-setting-key=\”tabs.2.tab_content\” data-elementor-inline-editing-toolbar=\”advanced\”><p>Você pode ter conversas de diferentes tipos, como:</p><p><strong>Suporte ao cliente<br /></strong>Resolver dúvidas e prestar atendimento rápido.</p><p><strong>Notificações automatizadas<br /></strong>Enviar atualizações, como status de pedidos ou lembretes de agendamento.</p><p><strong>Campanhas de marketing<br /></strong>Anunciar promoções e ofertas (com a devida permissão dos clientes).</p><p><strong>Mensagens transacionais<br /></strong>Confirmar pagamentos, enviar faturas e outros processos administrativos.</p></div>\n\t\t\t\t</div>\n\t\t\t\t\t\t\t<div class=\”elementor-accordion-item\”>\n\t\t\t\t\t<div id=\”elementor-tab-title-3594\” class=\”elementor-tab-title\” data-tab=\”4\” role=\”button\” aria-controls=\”elementor-tab-content-3594\” aria-expanded=\”false\”>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\”elementor-accordion-title\” tabindex=\”0\”>Posso mudar de provedor do WhatsApp Business e manter meu número?</a>\n\t\t\t\t\t</div>\n\t\t\t\t\t<div id=\”elementor-tab-content-3594\” class=\”elementor-tab-content elementor-clearfix elementor-inline-editing\” data-tab=\”4\” role=\”region\” aria-labelledby=\”elementor-tab-title-3594\” data-elementor-setting-key=\”tabs.3.tab_content\” data-elementor-inline-editing-toolbar=\”advanced\”><p>Sim, é possível mudar de provedor do WhatsApp Business sem perder seu número. O processo é chamado de “portabilidade de número” e pode ser feito em parceria com o novo provedor, garantindo que todas as informações, como o histórico de conversas e configurações, sejam mantidas.</p></div>\n\t\t\t\t</div>\n\t\t\t\t\t\t\t\t</div>\n\t\t\t\t</div>\n\t\t”}]}
Você pode ter conversas de diferentes tipos, como:
- Suporte ao cliente: Resolver dúvidas e prestar atendimento rápido.
- Notificações automatizadas: Enviar atualizações, como status de pedidos ou lembretes de agendamento.
- Campanhas de marketing: Anunciar promoções e ofertas (com a devida permissão dos clientes).
- Mensagens transacionais: Confirmar pagamentos, enviar faturas e outros processos administrativos.
Posso mudar de provedor do WhatsApp Business e manter meu número?