Scale with a customer support platform designed to pay for itself
Combine an AI agent that resolves up to 90% of support requests with an affordable platform that centralizes all your channels. More scale, lower cost, without the complexity of legacy
The fastest-growing digital companies that trust Cloud Humans:
workload
bots
bots
Cloud Humans was born multichannel, with WhatsApp and AI at the core
While legacy helpdesks were designed for tickets and hourly SLAs, we built a platform for real-time conversations— where AI resolves the right cases and routes the rest to your team.
| Neppo | International Tools | Local Tools | |
|---|---|---|---|
|
Price |
Competitive and performance-based |
High |
Competitive |
|
AI Intelligence |
Advanced and easy to
customize |
Advanced, but complex |
Basic |
|
Implementation and support |
Fast and efficient |
Dependent on expensive consultants |
Superficial |
|
WhatsApp readiness & adaptability |
Highly adapted |
Poorly adapted |
Partially adapted |
e por resultado
customizar
mas complexa
e suporte
consultorias caras
CLAUDIA
AI Agent for Customer Support
Resolves like a human
- ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.
- Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.
- You define the tone of voice, name, and creativity level of your AI.
- It answers questions, performs queries, and executes actions in other systems via API/MCP
- Detects when to escalate and hand off cases to a human on your team.
- Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.
Private content
- ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.
- Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.
- You define the tone of voice, name, and creativity level of your AI.
- It answers questions, performs queries, and executes actions in other systems via API/MCP
- Detects when to escalate and hand off cases to a human on your team.
- Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.
Understands files, photos and audios
- ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.
- Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.
- You define the tone of voice, name, and creativity level of your AI.
- It answers questions, performs queries, and executes actions in other systems via API/MCP
- Detects when to escalate and hand off cases to a human on your team.
- Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.
Systematic intelligence
- ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.
- Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.
- You define the tone of voice, name, and creativity level of your AI.
- It answers questions, performs queries, and executes actions in other systems via API/MCP
- Detects when to escalate and hand off cases to a human on your team.
- Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.
Controlled flows
- ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.
- Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.
- You define the tone of voice, name, and creativity level of your AI.
- It answers questions, performs queries, and executes actions in other systems via API/MCP
- Detects when to escalate and hand off cases to a human on your team.
- Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.
Continuous training
- ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.
- Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.
- You define the tone of voice, name, and creativity level of your AI.
- It answers questions, performs queries, and executes actions in other systems via API/MCP
- Detects when to escalate and hand off cases to a human on your team.
- Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.
CLOUD CHAT
Omnichannel Customer Support Platform
A truly omnichannel platform
- Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place
- Easily integrate customer data with CRM and backend systems
- Let your team manage support in a single tool
WhatsApp native
- Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place
- Easily integrate customer data with CRM and backend systems
- Let your team manage support in a single tool
Reports and insights with AI
- Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place
- Easily integrate customer data with CRM and backend systems
- Let your team manage support in a single tool
Native integration with ClaudIA
- Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place
- Easily integrate customer data with CRM and backend systems
- Let your team manage support in a single tool
Visual automations
- Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place
- Easily integrate customer data with CRM and backend systems
- Let your team manage support in a single tool
Queue and Team Management
- Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place
- Easily integrate customer data with CRM and backend systems
- Let your team manage support in a single tool
TESTIMONIALS
See what our customers say
Frequently asked questions
We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.
We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.
We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.
We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.
We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.
Still in doubt?
Talk to our team and see how Cloud Humans can help with your service.
STILL UNSURE?
Chat directly with ClaudIA on WhatsApp
There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.
